Automation

Stores > Settings > ConfigurationSales >  Engagement Cloud > Automation

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Visitor Action Automation Enrolment

Visitor Action Automation Enrolment

Field Scope Description
New Customer Website

 

New Subscriber Website

 

First Customer Order Website

 

Customer Order Website

 

Guest Order Website

 

Approved Review Website

 

New Wishlist Website

 

Order Status Automation Enrolment

Order Status Automation Enrolment

Field Scope Description
Customer
Order Status Website

Options:

Pending

Processing

Suspected Fraud

Complete

Closed

Canceled

On Hold

Automation Program Website

 

Action Website

 

Add New Enrolment

 

Review Settings

Review Settings

Field Scope Description
Enabled Website

Determines if dotdigital reviews are enabled. Options: Yes / No

Allow review reminder for non-subscribed contacts Website

Determines who receives review reminder emails. Options:

Yes Sends review reminder email to contacts who haven’t opted in
No Limits reminder emails to contacts who have subscribed.
Order Status Website

Determines the order status that triggers the reminder that is to be sent. Options:

Pending

Processing

Suspected Fraud

Complete

Closed

Canceled

On Hold

Delay Period (Days) Website

Determines the number of days after the order status setting goes into effect until the reminder email is sent. Options:

1 - 7

16

30

60

90

Campaign to send Website

Identifies the campaign that is to be sent.Options: (List of campaigns)

Reviews Anchor Website

 

Feefo Feedback Engine

Feefo Feedback Engine

Field Scope Description
Feefo Logon Website

 

Reviews Per Product Website

 

Logo Template (Optional) Website

 

Service Score URL Website

 

Product Reviews URL Website