Order Management

This section describes the stages of the order workflow and how to process orders, create invoices, and shipments. It also explains how to issue credit memos and set up billing agreements.

Magento Commerce users have additional order management features: Returns and Archive

Magento Commerce for B2B users can use the Quotes feature to allow authorized buyers to initiate the price negotiation process by submitting a request from the shopping cart. The Quotes grid lists each quote received, and maintains a history of the communication between buyer and seller.