My Orders

Customers have access to all of their orders from their account. Orders can be viewed, tracked, and resubmitted as new orders. Depending on the status of the order, customers can print their orders, invoices, shipments, and refund records.

My Orders

To view an order:

Find the order in the list and click View Order. From the open order, do any of the following:

View Order

Reorder

  1. To create a new order that is a duplicate of the current order, click Reorder.

  2. When the shopping cart appears with the items from the order, you can either continue shopping or proceed to checkout.

  1. Click Print Order.

  2. Verify the output device, or choose another.

  3. Click Print.

    Print Order

  1. On the Invoices tab, click one of the following:

    • Print All Invoices

    • Print Invoice

  2. Verify the output device or choose another.

  3. Click Print.

    Invoices

  1. On the Order Shipments tab, click one of the following:

    • Print All Shipments

    • Print Shipment

  2. Verify the output device or choose another.

  3. Click Print.

    Print All Shipments

Track a Shipment

  1. On the Order Shipments tab, click Track this Shipment.

    Track This Shipment

  2. Any tracking information that is available appears in a popup window.

  3. When ready, Close Window.

  1. On the Refunds tab, click one of the following:

    • Print All Refunds

    • Print Refund

  2. Verify the output device or choose another.

  3. Click Print.

    Refunds