Magento Commerce, 2.2.x
Click & Collect

Click & Collect allows customers to order online, and pick up their orders at the store or another designated location. For a description of how Click & Collect is specified during checkout, see: Customer Experience.

Every Click & Collect order generates a pickup record. Like a shipment, the pickup record is associated with the specific order. The main difference between the two is that a pickup does not have packaging or quote/booking requirements. Because Click & Collect is available only from the storefront, it cannot be used for orders that are created from the AdminThe password-protected back office of your store where orders, catalog, content, and configurations are managed..

Before you begin:

1. Complete the setup of your Click & Collect Locations. The location name, address, and opening/closing hours are visible to the customer during checkout. Special hours are included if they go into effect within the next seven days.

The pickup location that a customer chooses during cannot be changed from the Admin.

2. Create a Qualify Shipping Experience Rule with the outcome set to “Offer click and collect locations.” The rule can be configured to offer one or more locations. If the Click & Collection location is set to “All,” any new locations appear to the customer during checkout.
3. In the Magento Shipping configuration, set Enable Click and Collect to “Yes.”