Magento Commerce, 2.2.x

Order Workspace

The Order workspace lists all current orders. Each row in the grid represents a customer order, and each column represents an attributeA characteristic or property of a product; anything that describes a product. Examples of product attributes include color, size, weight, and price., or data field . Use the standard controls to sort and filter the list, find orders, and apply actions to selected orders. From the grid, you can view existing orders, and create new orders. The tabs above the pagination controls are used to filter the list, change the default view, change and rearrange columns, and export data.

  • Workspace Controls



    Create New Order

    Creates a new order.

    Go to Archive

    Displays the list of archived orders.


    Initiates a search for orders based on the current filters.


    Defines a set of search parameters that determines the records that appear in the grid.

    Default View

    Determines the default column layout of the grid.


    Determines the selection of columns and their order in the grid. The column layout can be changed. and saved as a “view.” By default, only some of the columns are included in the grid.


    Exports the selected records as a CSV or Excel XML file.

    • Column Descriptions




      Mark the checkbox to select the quote(s) to be subject to an action, or use the selection control in the column header. Options: Select All / Deselect All


      A unique, sequential number that is assigned when a new order is saved for the first time.

      Purchase Point

      Identifies the store view where the order was placed.

      Purchase Date

      The date the order was placed.

      Bill-to Name

      The name of the person who is responsible to pay for the order.

      Ship-to Name

      The name of the person to whom the order is to be shipped.

      Grand Total (Base)

      The grand total of the order.

      Grand Total (Purchased)

      The grand total of products purchased in the order.


      The current order status.



      Opens the order in edit mode.

      Signifyd Guarantee Decision

      If enabled, Signifyd automatically reviews your orders for fraud, and indicates which orders to ship, and which to reject.

      Additional Columns Available

      Billing Address

      The billing address of the customer who placed the order.

      Shipping Address

      The address where the order is to be shipped.

      Shipping Information

      The method that is to be used to ship the order.

      Customer Email

      The email address of the person who placed the order.

      Customer Group

      The customer group to which the person who placed the order is assigned.


      The order subtotal, without shipping and handling, and tax.

      Shipping and Handling

      The amount charged for shipping and handling.

      Customer Name

      The first and last name of the customer who placed the order.

      Payment Method

      The method of payment to be used for the order.

      Total Refunded

      Any amount from the order that is to be refunded to the customer.

      Refunded to Store Credit

      Any amount from the order that is to be refunded to the customer’s store credit.