Magento Commerce, 2.2.x

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Import Your Contacts

Your dotmailer account is synced with your store, and maintains up-to-date address books of your customers, guests, and subscribers.

To view your contacts:

1. On the dotmailer menu, choose Campaigns > My Campaigns.

The contact list includes customer, guest and subscription data that is automatically imported from your store.

Address Books
2. To view the import report, click the Notifications bell ( ) near the bottom of the sidebar. Whenever the data is updated, the number of updated imports appears in red.

There are two recent imports. available. Although this list doesn’t tell you what they are, one is your list of customers, and the other is your list of subscribers.

3. In the first message, click import report.

Notifications Report
4. In the Notifications list, click import report.

The Contacts import report includes a summary of all subscribers as well as duplicates, failures, soft and hard bounces, invalid email addresses, and those who have unsubscribed, or have been blocked, globally suppressed, or otherwise blacklisted. You can use this report to help keep your data clean.

Import Report
5. After reading the report, tap Go to address book. This import contains your subscribers, and the other one contains your customers.

Subscriber Address Book
6. In the main menu, return to Contacts > My Contacts. This time, click the Magento_Customers address book.

Customer Address Book Actions
7. To see all the things you can do with your customer data from dotmailer, click More actions.

Using what we’ve covered so far, you should be able to create a newsletter campaign and send it to your list of subscribers.