Magento for B2B Commerce, 2.2.x

Magento 2.2.x Notice: As outlined by the Magento Software Lifecycle Policy, Magento 2.2.x has reached the End-of-Support and will no longer receive quality fixes or documentation updates. To maintain your site's performance, security, and PCIPayment Card Industry: Refers to debit and credit cards and their associated businesses. compliance, upgrade to the latest version of Magento.

The online Magento 2.2.x User Guide is scheduled for removal, but will remain available in PDF for Open Source, Commerce, and Commerce for B2B.

System Reports

The system reporting tool gives you the ability take periodic full, or partial, snapshots of the system, and save them for future reference. You can compare performance settings before and after code development cycles, or changes to server settings. The system reporting tool can dramatically reduce the time spent preparing and submitting the information required by Support to begin an investigation.

From the System Reports grid, you can view and download existing reports, delete reports, and create new reports.

Manage System Reports

To access system reports:

1. On the Admin sidebar, tap System. Then under Support, choose System Report.
2. To generate a new system report, tap New Report. Then, do the following:
a. In the Groups list, select each set of information that you want to include in the report. By default, all groups are selected.
b. In the upper-right corner, tap Create.

It might take a few minutes for the report to generate.

3. To view the report, click the View link at the end of the row.
4. To download a report, click the Download link at the end of the row.
5. To create a new report, click the New Report button. Then, do the following:
a. In the list, select the Groups of system information that you want to include in the report.

Select Groups
b. Tap Create to generate the report.

It might take a few minutes for the report to generate, depending on the number of report types selected. When the report is ready, it appears at the top of the grid with the date and time generated..

View System Report
6. In the Action column of the grid, select one of the following:
  • View
  • Delete
  • Download
7. In the panel on the left, expand each section of the report to view the detail.

General System Report Information
8. To save the report as an HTML file, tap Download. Then save the file to your computer.
9. To view the report, open the download file in a browser. In the header, tap the control to jump to a specific section of the report.
  • System Reports

    Report Group

    Information Included


    Magento Version

    Data Count

    Cache Status

    Index Status


    Environment Information

    MySQL Status


    Custom Modules List

    Disabled Modules List

    All Modules List



    Data from app/etc/env.php

    Shipping Methods

    Payment Methods

    Payments Functionality Matrix


    Log Files

    Top System Messages

    Today's Top System Messages

    Top Debug Messages

    Today’s Top Debug Messages

    Top Exception Messages

    Today's Top Exception Messages


    User Defined Eav Attributes

    New Eav Attributes

    Entity Types

    All Eav Attributes

    Category Eav Attributes

    Product Eav Attributes

    Customer Eav Attributes

    Customer Address Eav Attribute

    RMA Item Eav Attributes


    Custom Global Events

    Custom Admin Events

    Custom Frontend Events

    Customer Doc Events

    Custom Crontab Events

    Custom REST Events

    Custom SOAP Events

    Core Global Events

    Core Admin Events

    Core Frontend Events

    Core Doc Events

    Core Crontab Events

    Corre REST Events

    Core SOAP Events

    All Global Events

    All Admin Events

    All Frontend Events

    All Doc Events

    All REST Events

    All SOAP Events


    Cron Schedules by status code

    Cron Schedules by job code

    Errors in Cron Schedules Queue

    Cron Schedules List

    Custom Global Cron Jobs

    Custom Configurable Cron Jobs

    Core Global Cron Jobs

    Core Configurable Cron Jobs

    All Global Cron Jobs

    All Configurable Cron Jobs


    Adminhtml Themes List

    Frontend Themes List


    Website Tree

    Websites List

    Stores List

    Store Views List