Creating a Batch
Orders that are ready to ship with Magento Shipping can be booked together as multiple shipments, and processed as a batch. Each shipment includes a detailed description of the package(s) to be included, with additional instructions for the carrier. The shipment is processed according to the shipping experience rule of your choice. Documentation, including shipping labels, is generated for each package, and is available for download.
Before you begin...
Verify that Magento Shipping is enabled with valid APIApplication Program Interface: A software interface that lets third-party applications read and write to a system using programming language constructs or statements. credentials, and that the Advanced section is complete to synchronize your Magento installation with the Temando API.
In this step, you will create a Batch Fulfillment Rule to automate the batch processingTo perform a task or make a change to multiple items all at once, without manual repetition. of shipments. To learn more, see: Shipping Experience Rules.
|1.||In the Admin sidebar, choose Stores. Then under Shipping, choose Experiences.|
|2.||Tap Create New Experience. Then, do the following:|
|a.||Enter a descriptive Name for the new rule.|
|b.||Set the Status of the rule to “Production.”|
|3.||Scroll down to the Batch Fulfillment Rules section. Then, tap Create Rule, and do the following:|
|a.||Enter a brief Description of the rule that states its purpose and the conditions that trigger the rule.|
|b.||Because this rule is to run every time, accept the default Condition value of “Always.”|
|c.||In the Outcomes section, set Action to one of the following:|
- Book Shipment with Cheapest Carrier Service
- Book Shipment with Carrier Service
Then, choose the carrier(s) and services that you want to use for fulfilling the orders in the batch.
|4.||When complete, tap Save.|
A batch of orders can be processed if there is one or more in the Orders grid with the status of “Pending.”
|1.||On the Admin sidebar, choose Sales. Then choose Orders, and do the following:|
|a.||In the Orders grid, mark the checkbox of each order that you want to include in the batch.|
|b.||Set the Actions control to “Batch Process.”|
|2.||Follow the progress indicator at the top of the page, as you complete the following:|
|a.||To complete Step 1, choose the Origin Location to establish where the orders to be shipped are booked. Then in the upper-right corner, tap Next.|
|b.||To complete Step 2, review the orders in the grid. If necessary, clear the checkmark of any order that you do not want to include in the batch. Then, tap Next.|
|c.||In Step 3, you will complete the detail information for each order in the batch.|
The packaging of each item must be defined before the quoting and booking processes can take place. The total weight is calculated based on the weight that is specified in the product record. When a package type is specified, the calculated weight is updated to include the weight of the packaging, if available.
|d.||This page is wider than most pages, and includes a section for each order in the batch. Do the following to describe each package in each order:|
- Choose the Package Type.
- Enter the Total Weight.
- Choose the Weight Unit.
- Enter the number of each item that is included in the package.
|e.||To ship the order in multiple packages, click Add Another Package. Then, complete the previous step to describe the additional package and its contents.|
|f.||If you need to remove a package, click the Delete icon ( ) to the right of the Weight Unit field.|
Items in a removed package are not automatically restored to the previous package. In such a case, it is necessary to update the Package Contents field manually, or add another package.
|3.||Choose the applicable Shipping Experience.|
|4.||Do the following to specify any optional delivery options:|
|a.||Under Add-ons, choose one of the following types of destination address:|
- Post office box
|b.||Mark the checkbox of any additional delivery options that apply to the shipment.|
The selection of options depends on the carrier and service.
|c.||To keep the workspace uncluttered, you can click Hide Details after you prepare each order in the batch for booking.|
|5.||When complete, tap Finish.|
The new batch appears at the top of the Batches grid, with the status, “Created.” In the grid, the checkbox is marked for all orders that are to be included in the batch. To remove an order from the batch, simple clear its checkbox. are marked with a checkbox.
Batch booking times can vary, depending on the quantity of bookings within a batch, and the carriers used. The status of each batch in the list is updated automatically as batches are booked. A batch can have has one of three possible states:
Indicates a new batch that was just created.
Indicates that the shipments for the orders in the batch are still in process, and the booking request is sent to the carrier.
Indicates that the batch process has run the booking requests, and response has been received from the carrier(s).
If an order was not successfully booked, it can be processed again during the standard workflow, either individually, or as part of a batch.
When a batch receives responses from all of the carriers regarding booking requests, the batch booking request process ends, and the results of the shipment bookings appear in the list. If a batch has shipments that failed to book, you can view the batch to investigate further.
|1.||In the Actions column, click View to examine the batch or to access the shipment documentation.|
|2.||Do one of the following to print the documentation associated with the batch:|
- Click Print All Packing Slips.
- Click Download Documentation Links.
All of the associated documentation is collated into a single file for you to print. Downloaded documentation is saved as a compressed zip file, and each individual document is saved as a .PNG file.
The final step in the fulfillmentThe process of managing customer shipments. process is to create a dispatch and printed manifest. To continue, see: Dispatches.
Step 1: Select an Origin Location
Identifies where the products to be shipped are located.
Step 2: Confirm Order(s) to process
Confirms each order to be included in the batch.
Step 3: Prepare order(s) for booking
Confirms each shipment to be booked.
Specifies the type of packaging to be used for the shipment.
The total weight of the package.
The unit of measurement used for the weight.
The number of units from each line item that are in the package.
Add Another Package
If the order must be shipped in multiple packages, shows fields for the additional package and contents description.
Determines the shipping experience rule that is to be used for the shipment.
(Destination Address Type)
Specifies the type of address. Options:
Post office box
Indicates if the carrier can leave the package unattended at the destination address.
Indicates if a signature is required.
Adult Signature Required
(UPS - US only) Indicates if an adult signature is required.
Direct Delivery Only
(UPS - US only) Indicates if direct delivery is required. Direct Delivery ensures the package is delivered to the residential or business address. Direct delivery packages cannot be redirected by the recipient, or rerouted by the driver. Direct delivery packages do not require a signature, although you can choose to require one.
(UPS - US only) Indicates that the package can be delivered Monday through Saturday. When this option is chosen, only services that support Saturday delivery are listed.
Errors when orders are loaded for a batch
Indicates an error occured when the order information was retreived. This error is generally encountered with orders that were not created with Magento Shipping.
Errors when processing a batch
Carriers may not be able to service the specified shipping requirements when quoting, or there may be issues with the API, or the value entered in the configuration. All errors returned for communication with the carrier are listed in the Errors block above the related order. The error message indicates which carrier services has issues with the current shipping configuration.
Click Show Errors to see all errors returned.
Failed bookings in a batch
If a booking with a carrier fails, the reason for the failure must be understood to ensure a successful booking next time.
To view the causes and identify possible solutions, first view the batch. Then next to the number of failed shipmetns, click Find Solutions.
The Find Solutions page describes the order that failed to book, and provides the known reason for failure, or the error that was returned by the platform or carrier.