Magento for B2B Commerce, 2.2.x

Magento 2.2.x Notice: As outlined by the Magento Software Lifecycle Policy, Magento 2.2.x has reached the End-of-Support and will no longer receive quality fixes or documentation updates. To maintain your site's performance, security, and PCIPayment Card Industry: Refers to debit and credit cards and their associated businesses. compliance, upgrade to the latest version of Magento.

The online Magento 2.2.x User Guide is scheduled for removal, but will remain available in PDF for Open Source, Commerce, and Commerce for B2B.

Managing Customer Accounts

The Customers grid lists all current customer accounts, Use the standard workplace controls to filter the list, change the column layout, save views, and export data. The Actions control above the grid can be used to apply an operation to multiple customer records.

All Customers

To apply an action:

1. On the Admin sidebar, tap Customers. Then, choose All Customers.
2. In the first column of the grid, mark the checkbox of each record that you want to update. Then, follow the instructions for the action that you want to apply:


3. When complete, tap Save.
  • Actions Control




    Deletes selected customer accounts. If the customer account belongs to a company admin, another company user must be assigned as admin before the customer account can be deleted.

    Set Active

    Removes a block on selected customer accounts, and changes the status to “Active”. The customers can log in and make purchases from their accounts.

    Set Inactive

    Blocks the selected customer accounts, and changes the status to “Inactive”. The blocked customers will not be able to log in or make purchases from their accounts. The customer account of a company admin cannot be set to “inactive”. Another user in the company must first be assigned as company admin.

    Subscribe to Newsletter

    Subscribes selected customers to newsletter.

    Unsubscribe from Newsletter

    Unsubscribes selected customers from newsletter.

    Assign a Customer Group

    Assigns selected customers to a customer group.


    Allows some values of a single selected customer record to be edited from the grid. By default, the following values are available for a quick edit: Email, Group, Phone, ZIP, Web Site, Tax VAT Number, and Gender.

  • Column Descriptions




    Mark the checkbox to select customer records that are to be subjects of an action. Or, use the selection control in the column header to select/deselect all.


    A unique numeric identifier that is assigned when the customer account is created.


    The first and last name of the customer.


    The email address of the customer.


    The customer group to which the customer is assigned.


    The phone number of the customer.


    The ZIP or postal code of the customer.


    The country where the customer is located.


    The state or province where the customer is located.

    Customer Since

    The date and time the customer account was created.

    Web Site

    The web site in the store hierarchy to which the customer account is associated.

    Confirmed Email

    Indicates if a confirmation email is required to be sent.

    Account Created In

    Indicates the store view from which the customer account was created.

    Date of Birth

    The date of birth of the customer.

    Tax / VAT Number

    If applicable, the tax number or value-added tax number that is assigned to the customer.

    This field is not the same as the VAT Number


    The gender of the customer.



    Opens the company account in edit mode.

    Additional Columns

    The following columns are available by changing the column layout of the grid.


    The company name of the customer.

    Street Address

    The street address of the customer.


    The city where the customer is located.


    The fax number of the customer, if applicable.

    Billing Firstname

    The first name in the billing address of the customer.

    Billing Lastname

    The last name in the billing address of the customer.

    Billing Address

    The address where billing information is to be sent.

    Shipping Address

    The address where orders are to be shipped.

    VAT Number

    The value-added tax number that is associated with the customer address. For digital goods sold in the EU, the VAT is based on the billing address of the customer.

    This field is not the same as the Tax/VAT Number.

    Account Lock

    Indicates the status of the account. As a security measure, customer accounts can be locked after too many login attempts. Values: Locked / Unlocked