Magento Open Source 2.1.x

Magento 2.1.x Notice: Magento 2.1.18 is the final 2.1.x release. After June 2019, Magento 2.1.x will no longer receive security patches, quality fixes, or documentation updates. To maintain your site's performance, security, and PCIPayment Card Industry: Refers to debit and credit cards and their associated businesses. compliance, upgrade to the latest version of Magento. The Magento User Guide 2.1.x remains available in PDF for Open Source and Commerce.

Printing Credit Memos

To print or view the completed credit memoA document issued by the merchant to a customer to write off an outstanding balance because of overcharge, rebate, or return of goods., you must have a PDF reader installed on your computer. You can download Adobe Reader at no charge.


Credit Memos

To print a credit memo:

1. On the Admin sidebar, tap Sales. Then under Operations, choose Credit Memos.
2. Use one of the following methods to print the credit memo: