Magento Open Source 2.1.x

Magento 2.1.x Notice: Magento 2.1.18 is the final 2.1.x release. After June 2019, Magento 2.1.x will no longer receive security patches, quality fixes, or documentation updates. To maintain your site's performance, security, and PCIPayment Card Industry: Refers to debit and credit cards and their associated businesses. compliance, upgrade to the latest version of Magento. The Magento User Guide 2.1.x remains available in PDF for Open Source and Commerce.

Q & A

Your feedback helps us to identify topics that need to be clarified or corrected. Here are a few comments and questions we have received recently that might interest you:

Q: How can I change the main menu for a second store? I see how I can create another menu, but where do I add it? — United States
A: After creating a new root category and setting up a categoryA set of products that share particular characteristics or attributes. structure for its menu, you must add it to the profile of the second store. Go to Stores > Settings > All Stores, and follow the instructions in the user guide to create a new store. You’ll find the answer to your question in Step 2 - #2c, where you choose the root category that contains the menu for the store.


Q: Put a search bar in!!!!! — Australia
A: The online guide displays a Search box is on every page in the right-hand corner of the header, marked with an orange spy glass button. We actually have a very robust search. To learn more, see: How to Use this Guide.
Q: How can I go up to the main menu? — Japan
A: The main menu is at the top of every page with the following options: Getting Started, Products, Marketing, Content, Customers, Sales, Reports, Operations, and Reference. If you click the each of these options, you’ll find a table of contents for the section. The mini TOC in the shaded gray box lists any additional “child” pages related to the current page. There’s a Next link in the upper-right corner of every page, that you can use to page through the content in sequence. You can also use the “jump lists,” which have thumbnail illustrations, links, and a brief descriptions, as “jumping off” places to related topics.


Q: Where do I enter the Google AdWords conversionA marketing term that indicates a goal has been reached. If the goal is to sell a product, conversion is reached when a visitor to your site becomes a buyer. script? — United States
A: To complete the configuration, simply copy the settings from your AdWords script to your Magento store's Google AdWords configuration. Magento uses the information from the configuration to track conversions from the "Success" page that appears after each sale. It is not necessary to copy your Google  AdWords script to the "Success" page of your store, because Magento already has the information.


Q: Define the word Ogone as there is ZERO reference as to what that word means. — United States
A: Ogone is a European payment solution, and is described on the Payment Gateways page under Integrated Solutions. I’ll also add a link to the Order Status page to explain the references.


Q: There's no section on Website Restrictions which should be in the Store configuration in the General Tab. —United States
A: You can find Website Restrictions in the user guide under Developer Client Restrictions (Operations > System > Tools> Developer Tools) and in the Configuration Reference under Advanced > Developer > Developer Client Restrictions.


Q: This page (Disabled Modules Output) is just a list of settings. It doesn't explain what each of them does .—United Kingdom
A: The user guide doesn't go into detail about technical subjects. For introductory information about Magento modules, see Module Overview in the developer documentation.


Q: On Table Rates page it says "must provide a valid 3-letter code for country." You folk need to provide a list of these 3-letter codes somewhere and a link to it. —Australia
A: Thanks for the suggestion! We added a link to a Wikipedia article with a list of the current codes from Aruba to Zimbabwe.


Q: There is no Delete Attribute button. —United States
A: To see the Delete Attribute button, you must first open the attributeA characteristic or property of a product; anything that describes a product. Examples of product attributes include color, size, weight, and price. in edit mode. It’s in the upper-right next to the Save Attribute button.


Q: I am trying to find the template for .csv file to upload, but this page provides no clue. —United Kingdom
A: To ensure that the column headings can be read by Magento, we recommend that you first export the data from your store as a CSVComma Separated Values: A type of file used to store data values which are separated from each other by commas. file. The exported file is your template. To learn more about product and customer CSV files, see: Working with CSV Files.


Q: There doesn't seem to be an individual setup configuration for checkout, only Checkout Option. —United States
A: There are actually quite a few checkout-related configuration settings. The best place to start is at the beginning of the Checkout Configuration section. You can configure the Guest Checkout, Terms and Conditions, One Page Checkout, Checkout Totals Sort Order, and Gift Options.