Magento 2.1.x Notice: Magento 2.1.18 is the final 2.1.x release. After June 2019, Magento 2.1.x will no longer receive security patches, quality fixes, or documentation updates. To maintain your site's performance, security, and PCIPayment Card Industry: Refers to debit and credit cards and their associated businesses. compliance, upgrade to the latest version of Magento. The Magento User Guide 2.1.x remains available in PDF for Open Source and Commerce.
Customer Sign In
Customer have easy access to their accounts from every page in your store. Depending on the configuration, customers can be redirected to their account dashboard, or continue shopping after they log in to their accounts. When customers forget their passwords, a reset link is sent to the email address that is associated with the account.
|1.||On the Login page, tap Forgot Your Password?.|
|2.||When prompted, enter the Email Address that is associated with your account, and tap Submit.|
If the email address you entered matches the one that is associated with the account, you will receive a "Password Reset Confirmation" email with a link to reset your password.
|3.||Tap the link in the email, and when prompted, enter your New Password. Enter it again to confirm, and tap Reset Password.|
Your new password must be six or more characters in length, without spaces.
When you receive confirmation that the password is updated, you can use the new password to log in to your account.