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The Returns Attributes are used to store information that is needed during the product return process. The default attributes include the condition of the returned prodct, the reason for the reaturn, and a field that indicates how the return was resolved. The process to create a returns attributeA characteristic or property of a product; anything that describes a product. Examples of product attributes include color, size, weight, and price. is similar to creating a customer attribute.
To create a returns attribute:
|1.||On the AdminThe password-protected back office of your store where orders, catalog, content, and configurations are managed. sidebarThe right or left column of a two-column page layout., choose Stores. Then under Attributes, choose Returns.|
|2.||In the upper-right corner, tap Add New Attribute.|
|3.||Follow the same process as you would to create a customer attribute.|