Magento Open Source, 2.0.x

Magento 2.0.18 is the final 2.0.x release. After March 2018, Magento 2.0.x will no longer receive security patches, quality fixes, or documentation updates. To maintain your site's performance, security, and PCIPayment Card Industry: Refers to debit and credit cards and their associated businesses. compliance, upgrade to the latest version of Magento.

Managing Subscribers

As a best practice you should manage your subscription list on a regular basis, and make sure to process any requests to unsubscribe. In some jurisdictions, it is required by law that requests to unsubscribe are processed within a specific period of time.

If you want to use a third-party service to send newsletters, you can export your subscription list as a CSVComma Separated Values: A type of file used to store data values which are separated from each other by commas. or XMLExtensible Markup Language: A markup format derived from SGML that it used to format information for publication and distribution. file.

To cancel a subscription:

1. On the AdminThe password-protected back office of your store where orders, catalog, content, and configurations are managed. sidebarThe right or left column of a two-column page layout., tap Marketing. Then under Communications, choose Newsletter Subscribers.
2. Find the subscriber in the list. Then, mark the checkbox in the first column.
3. Set the Action control to “Unsubscribe.” Then, tap Submit.

The status of the record changes to “Unsubscribed.”


To export the list of subscribers:

1. From the Newsletter Subscribers list, use the filter controls to include only records with a Status of “Subscribed,” and for the appropriate website, store, or store view.
2. Set the Export to control to one of the following:
  • CSV
  • XML
3. Tap Export. Then, look for the prompt at the bottom of the screen, and save the file.

Export Newsletter Subscribers