Magento Commerce, 1.14.x

Magento 1.x Software Support Notice
For Magento Commerce 1, Magento is providing software support through June 2020. Depending on your Magento Commerce 1 version, software support may include both quality fixes and security patches. Please review our Magento Software Lifecycle Policy to see how your version of Magento Commerce 1 is supported.

Tax Warning Messages

Some combinations of tax-related options might be confusing to customers and trigger a warning. These conditions might occur when the tax calculation method is set to “Row” or “Total,” and the customer is presented with prices that both exclude and include tax, or a tax on an item basis in the cart. Because the tax calculation is rounded, the amount that appears in the cart might differ from the amount that a customer expects to pay.


Shopping Cart Line Item that Includes and Excludes Tax

If your tax calculation is based on a problematic configuration, the following warnings appear:

Calculation Settings

Use the following tables for reference when configuring tax calculation settings:

Discount Settings

We strongly recommend that you use the following settings to avoid issues when configuring taxes in relation to discounts.

  • Recommended Settings

    Field

    Recommended Setting

    Apply Customer Tax

    After Discount

    Apply Discount on Prices

    US and Canada

    Excluding Tax

    EU

    Including Tax