Magento 1.x Software Support Notice
For Magento Commerce 1, Magento is providing software support through June 2020. Depending on your Magento Commerce 1 version, software support may include both quality fixes and security patches. Please review our Magento Software Lifecycle Policy to see how your version of Magento Commerce 1 is supported.
Shipping Methods for Returns
Magento Enterprise Edition has advanced integration with UPS, USPS, DHL, and FedEx that can be used for return products shipments. If you authorize a return, you can create a shipment order in a shipping carrier system and print a shipping label from the RMA management section of the Admin.
To enable shipping methods to be used for RMA:
|1.||On the Admin menu, select System > Configuration.|
|2.||Set Current Configuration Scope to the applicable website.|
|3.||In the panel on the left, under Sales, select Shipping Methods.|
|4.||Click to expand the section for each carrier that you plan to use for RMAs. Then, do the following:|
|5.||Set Enabled for RMA to “Yes.”|
|6.||When complete, click the Save Config button.|
Using shipping integration requires that store addresses and shipping methods to be configured correctly. To learn more, see: Shipping Labels.
RMA shipping expenses are not included in the Shipping reports.