Magento 1.x Software Support Notice
For Magento Commerce 1, Magento is providing software support through June 2020. Depending on your Magento Commerce 1 version, software support may include both quality fixes and security patches. Please review our Magento Software Lifecycle Policy to see how your version of Magento Commerce 1 is supported.
Return Merchandise Authorization
A return merchandise authorization (RMA) can be granted to the purchaser of a product who has requested to return it for a refund or replacement. Typically customers submit RMA requests through their account dashboard or by contacting the merchant. If approved, a unique RMA number is assigned to identify the returned product. In the configuration, you can either enable RMA for all products, or allow RMA for only certain products.