Magento Commerce, 1.14.x

Magento 1.x Software Support Notice
For Magento Commerce 1, Magento is providing software support through June 2020. Depending on your Magento Commerce 1 version, software support may include both quality fixes and security patches. Please review our Magento Software Lifecycle Policy to see how your version of Magento Commerce 1 is supported.

Email Reminder Configuration

Email reminder rules can be configured to be sent at regular intervals by the minute, hour, or day.

Important! For automated email reminders to be sent as configured, the crontab service (for UNIX/BSD/Linux ) or the Scheduled Tasks service (for Windows) should be configured to run the necessary script periodically. For more information, see: How to Set Up a Cron Job.

To configure email reminders:

1. On the Admin menu, select System > Configuration.
2. In the panel on the left, under Customers, select Promotions.
3. Click to expand the Automated Email Reminder Rules section. Then, do the following:
a. Set Enable Reminder Emails to “Yes.”
b. To set how often Magento checks for new customers who qualify automated email reminders, set Frequency to one of the following:
  • Minute Intervals
  • Hourly
  • Daily
c. Set the appropriate Interval, based on the Frequency setting.
d. Set Start Time to the hour, minute, and second the email is sent, based on a 24-hour clock.
e. To limit the number of emails that can be sent in a batch, enter the number in the Maximum Emails per One Run field.
f. To avoid repeated attempts to send failed email, enter the maximum number of attempts in the Email Send Failure Threshold field.
g. Set Reminder Email Sender to the store contact that appears as the sender of the reminder email.
4. When complete, click the Save Config button.