Magento Commerce, 1.14.x

Magento 1.x Software Support Notice
For Magento Commerce 1, Magento is providing software support through June 2020. Depending on your Magento Commerce 1 version, software support may include both quality fixes and security patches. Please review our Magento Software Lifecycle Policy to see how your version of Magento Commerce 1 is supported.

Sharing Your Account

Your Magento account contains information that can help trusted employees and service providers manage your site. As the primary account holder, you can grant either full or limited access to other Magento account holders. For example, you might want to give someone the ability to open a support ticket or download resources.

When your account is shared, all sensitive information, such as your billing history or credit card information, remains protected. It is not shared at any time with other users.

For a demonstration of shared accounts, see the video, “Giving and Getting Shared Access” in the “Resources for Merchants” section of your Magento account.


Shared Account Access

All actions taken by users who have shared access to your account are your sole responsibility. Magento Inc. is not responsible for any actions taken by users to whom you grant shared account access.