Magento 1.x Software Support Notice
For Magento Commerce 1, Magento is providing software support through June 2020. Depending on your Magento Commerce 1 version, software support may include both quality fixes and security patches. Please review our Magento Software Lifecycle Policy to see how your version of Magento Commerce 1 is supported.
Customer Account Login
Customer have easy access to their accounts from every page in your store. If a customer forgets the password, a link to reset the password is sent to the email address that is associated with the account.
|1.||From the header of your store, click the Log in link.|
|2.||When prompted, enter the Email Address that is associated with your account, and your Password. Then, click the Log In button.|
|1.||From the Login page, click the Forgot Your Password? link.|
|2.||When prompted, enter the Email Address that is associated with your account, and click the Submit button.|
If the email address you entered matches the one that is associated with the account, you will receive a "Password Reset Confirmation" email with a link to reset your password.
|3.||Click the link in the email, and when prompted, enter your New Password. Enter it again to confirm, and click the Reset a Password button.|
Your new password must be six or more characters in length, without spaces.
You are notified that the password has been updated. You can now use the new password to log in to your account.