Creating Custom Templates
Magento includes a default email template for the body section of each message that is sent by the system. Each template with the body content is combined with the header and footer templates to create the complete message. The content is formatted with HTML and CSS, and can be easily edited, and customized by adding variables and widgets.
The default templates already include your logo and store information and can be used as they are, without further customization. As a best practice, you should view each default email template and verify any changes you make before sending them to customers.
When a custom template is ready to be used, make sure to update your system configuration, so the custom template will be used instead of the default template. Email templates can be customized for each website, store, or store view. For detailed instructions, see the following topics: